Our goal for you is to create a professionally published product that meets the needs and expectations of your students, colleagues and institution; and this all begins with service. We’ve learned over the years the critical role a sales representative’s service can play in your book decision. We have taken that key relationship a step further by inverting our company and providing the same level of service from inside the company as well. We have widened this channel of communication for a variety of reasons, but the most important one is so that day in and day out we can demonstrate that our company is committed to meeting your needs.